If you're having issues with any technology around the home and you need help and advice, you've come to the right place

Getting the service you expect can be a minefield if you get off on the wrong foot with your internet service provider (ISP). We'll demystify the terminology and make sure you're properly set up to receive the best services for your purpose. There are many ways to improve wifi service in the home. Contact us for help and advice so we can fully explain the options that will be just right for you. We'll do the hard yards with your ISP and make sure you're only paying for what you need.

If your laptop or desktop PC or Mac is less than 10 years old and behaving badly, we can help with that.
Devices with mechanical hard disk storage tend to slow down and become unreliable over time. By installing a solid state drive (no moving parts), adding some additional memory and upgrading the operating system, we can bring your device back to often "better than new" performance, for the fraction of the cost of a new one. Book a review today!

Struggling to connect your printer or unable to effectively scan images or documents? With so many models of devices, getting them to communicate reliably with each other often requires expertise that is not properly explained in the documentation or online help. We will quickly get to the heart of the problem, get you connected and patiently explain how to get the best out or your connected devices.

We agree: "It shouldn't be this hard". . .

As an authorised Starlink installer for Hawke's Bay, Need Help will ensure that even in the remotest places or wherever poor internet service is experienced, users can benefit from world-class coverage provided by Starlink, and other appropriate technologies. Contact us for a no-obligation assessment of your needs. The technology is always changing and so are the prices.
Starlink is now a surprisingly affordable option!

You've purchased a new TV and would like to wall mount it with no visible wires. You may want to extend the listening experience with surround sound speakers and a sub for that full rich sound. Perhaps you want to change a room around but it's going to mean having the TV elsewhere in the room. We can give you some ideas and come up with a plan for configuring things exactly how you want them.

Things break, get worn out, stop working or just become outdated. It doesn't matter what it is, we'll recommend a suitable replacement, help you to source it and be on-hand to update the problem items so that everything is working as it should. Now you have someone who can fix those annoying things around the home that were perhaps too small or not of interest to a regular contractor.